Chun Byung-June, Professor of Department of Business Administration, Chung-Ang University
Regardless of the ongoing debate on whether to adopt AI in the recruiting system, more and more companies will do so owing to their needs. I am pretty sure that AI will be used in every field such as marketing, administration, and accounting in the near future. It is a bit sad to say this, but one day, there might be no more AI recruiting system just because there is no need to hire humans anymore. It is possible that AI will replace human resources. Therefore, bringing the AI system into recruiting is inevitable, and there will be both pros and cons involved.
The biggest advantage of AI in recruiting is a decrease in cost and inefficiency. It is impossible for a few people to read the introductory papers of all applicants in just a few days. However, the AI system can do this in a short period. Moreover, it can have objective criteria like measuring brainwaves and cardiac rates. These days, they are known to reflect how people feel at the moment. In this way, employees will be able to perceive what they cannot see with the naked eye. This would help them hire employees based on objective facts.
On the other hand, disadvantages may also follow. Human beings judged by a machine or software brings out an ethical problem. Now, it already has become a trend to use AI in recruiting, but precise verification is surely needed. Until now, there are not many companies that use AI in the whole recruiting process. Rather, AI is just used as a means of assistance. After the development of software that enables better recruitment by AI, there surely will be more use of it. However, since people work with other people, one’s ability of cultural concordance and one’s characteristics must still be judged only by humans. < 저작권자 © 중앙헤럴드 무단전재 및 재배포금지 >